Our Pledge

In dedication to providing clients with high quality, ethical service, we pledge to:

  • Agree with clients in advance on the objectives, scope, approach, and time frame for the proposed engagement;
  • Agree with clients in advance on the basis for fees and expenses and to charge fees and expenses that are reasonable, legitimate and commensurate with the services delivered and the responsibility accepted;
  • Discuss potential conflicts of interest with clients prior to engaging in work with them and as they arise during the course of an assignment;
  • Clarify roles, issues of confidentiality, and ethics where there are multi-party engagements;
  • Accept only engagements for which associates are qualified by relevant experience and competence;
  • Protect our clients’ welfare and interests; short-term and long-term.
  • Show sensitivity and regard for clients’ feelings, ideals, and expectations;
  • Be truthful and forthright with clients concerning observations and recommendations;
  • Keep client information confidential both during and after the contractual period;
  • Respect the materials and methods developed by clients and other consultants;
  • Work together in a collegial way; find some fun along the way;
  • Render services in an ethical and honest manner.

From planning to social media, from marketing to fund development and public engagement, from exhibition planning to publishing – we would like to help. See the Pledge we make to our clients.


Read Our Pledge



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